The art of patience and discretion.

Yes. We stand behind every item we sell. Every piece offered by Maison Orsay is guaranteed authentic. Each item is individually inspected and authenticated by multiple experts with over 12 years of experience in Hermès authentication before it is offered for sale.

In-stock handbags are carefully prepared and securely dispatched within 3–5 business days of confirmed payment. You will receive your tracking details as soon as your shipment is on its way. For handbags that are privately sourced upon request, please allow approximately 3–4 weeks before dispatch. Delivery times after dispatch vary depending on the destination country and local courier services.

Maison Orsay has built a trusted global sourcing network, giving us access to exceptional Hermès handbags through carefully established private connections worldwide. Rather than relying solely on public marketplaces or traditional consignment models, we source directly through our international network whenever possible. Combined with our lean operating model and low overhead, this allows us to offer highly competitive pricing while maintaining the premium service and discretion our clients expect.

Return eligibility depends on the item and circumstances. Full details can be found in our return policy.

Yes. Submit your request, and we will discreetly search our trusted international network for your desired Hermès piece.